1. Introduction
This Cookie Policy explains how Vanguardis AI ("we," "us," or "Company") uses cookies and similar tracking technologies on our website and trading platform (collectively, the "Service"). Cookies are small text files stored on your device that help us improve your experience and provide personalized content.
2. What Are Cookies?
Cookies are small data files that are stored on your browser or device when you visit a website. They contain information that can be retrieved by the website on subsequent visits. Cookies serve various purposes, including:
- Helping you stay logged in to your account
- Remembering your preferences and settings
- Analyzing how you use the Service
- Personalizing content and recommendations
- Detecting and preventing fraud
3. Types of Cookies We Use
A. Essential Cookies
These cookies are necessary for the Service to function properly. Without them, you would not be able to:
- Log in to your account
- Use security features like multi-factor authentication
- Execute trades
- Access account settings and preferences
Duration: Session (until you close your browser) or persistent (up to 2 years)
B. Performance Cookies
These cookies collect information about how you use the Service, such as:
- Pages visited and time spent on each page
- Features and tools used most frequently
- Links clicked
- Error messages encountered
This information helps us identify issues and improve performance. We use Google Analytics for this purpose. Duration: Up to 2 years
C. Marketing Cookies
These cookies track your activity to personalize advertising and marketing content. They may be set by:
- Our marketing platforms
- Third-party advertising networks
- Social media platforms
Duration: Up to 18 months
D. Preference Cookies
These cookies remember your choices and preferences, such as:
- Language and currency preferences
- Theme settings (dark mode/light mode)
- Notification preferences
- Chart settings and layout preferences
Duration: Up to 1 year
4. Similar Tracking Technologies
In addition to cookies, we use other tracking technologies such as:
- Web Beacons (Pixel Tags): Transparent images used to track page visits and email opens
- Local Storage: Browser-based storage similar to cookies for storing larger amounts of data
- Session Storage: Temporary storage for data used during your current session
- Device Identifiers: Unique identifiers for your device used to track and analyze behavior
5. Third-Party Cookies
Third-party cookies are placed on your device by entities other than Vanguardis AI. We use third-party services that may set cookies, including:
- Google Analytics: Website analytics and usage tracking (analytics.google.com)
- Facebook Pixel: Conversion tracking for advertising (facebook.com)
- Hotjar: Session recording and heatmaps (hotjar.com)
- Payment Processors: Transaction and security cookies
- Social Media Platforms: Cookies for social media integration and sharing
6. How to Control Cookies
Browser Settings: Most browsers allow you to control cookies through settings:
Opt-Out Tools: You can opt out of specific cookies and tracking through:
7. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry-wide standard for recognizing DNT signals, and Vanguardis AI does not currently respond to or recognize DNT signals. However, you can control cookies through your browser settings as described above.
8. Cookie Consent
On your first visit to Vanguardis AI, we display a cookie consent banner allowing you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
- Access detailed information about each cookie
You can modify your cookie preferences at any time through our cookie management panel.
9. Data Storage Location
Cookie and tracking data may be stored on Vanguardis AI's servers, third-party analytics platforms, or your local device. Data stored on third-party platforms is subject to those platforms' privacy policies and data retention policies.
10. Cookie Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Performance cookies: Retained for up to 26 months
- Marketing cookies: Retained for up to 18 months
- Essential cookies: Retained for up to 24 months after last use
11. International Data Transfers
Cookies and tracking data may be transferred to, stored in, and processed in countries other than your country of residence. By using the Service, you consent to the transfer of cookie data across borders.
12. Children and Cookies
Vanguardis AI does not knowingly set cookies or collect tracking information from children under 18. If we become aware that a child has provided cookie consent, we will take steps to delete that data.
13. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or as required by law. We will notify you of material changes by updating the "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact:
Vanguardis AI Privacy Team
Grenzacherstrasse 124
4070 Basel, Switzerland
Email: privacy@vanaguardis-ai.com
Phone: +1 (438) 819-3040
Cookie Management in Your Account
After logging into your Vanguardis AI account, you can manage your cookie preferences at any time by visiting your account settings and clicking on "Privacy & Cookies." You can:
- Enable or disable specific cookie categories
- Download a list of all active cookies
- Request deletion of your cookie data
- Set automatic cookie deletion on logout